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TERMS OF USE

Terms of Use

Agreement to These Terms

These Terms of Use (“Terms”) govern your use of www.rchplasticsurgery.com (the “Website”), operated by RCH Plastic Surgery (Aesthetic Plastic Surgery of Texas, PLLC) (“RCH Plastic Surgery,” “we,” “us”). By using the Website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Website. We may change these Terms at any time by posting an updated version. Continuing to use the Website means you accept the changes.

No Medical Advice; No Doctor–Patient Relationship

The Website is for general information only. Text, photos, videos, and other content (“Content”) are not medical advice and are not a substitute for professional medical advice, diagnosis, or treatment. Using the Website, filling out a form, booking online, emailing, or texting us does not create a doctor–patient relationship. That relationship begins only when you have been examined by Dr. Henderson and have agreed to treatment.

Always ask a qualified health provider about any medical condition or question. Never disregard medical advice or delay seeking it because of something you read on the Website. If you think you have a medical emergency, call 911 or your doctor immediately. Our forms, email, and text messages are not monitored around the clock and are not for emergencies.

Results, Photos, and Testimonials

Surgery and other procedures carry risks, and results vary from person to person. Before-and-after photos, videos, and patient reviews on the Website show individual experiences. They are not a promise or guarantee that you will have the same results. Whether a procedure is right for you can be decided only after an in-person or virtual consultation with Dr. Henderson. Patient photos and testimonials are shared with the patient's permission.

Appointment Requests and Communications

Submitting an appointment request or contact form is a request only. It is not confirmed until our office confirms it with you. Please do not include sensitive medical details in website forms or text messages (see our Privacy Policy). By giving us your contact information, you agree that we may contact you about your request by phone, email, or text message. You can opt out of marketing messages at any time.

Use of Content

The Website and its Content, including text, graphics, logos, photos, videos, and design, are owned by us or our licensors and are protected by copyright, trademark, and other laws. You may view the Website and print or save a single copy of pages for your own personal, non-commercial use. You may not copy, republish, sell, modify, or distribute Content, including before-and-after photos and videos, without our written permission. All rights not expressly granted are reserved.

Acceptable Use

You agree not to use the Website to break any law; submit false, misleading, or another person's information; send spam or harmful code; interfere with or attempt to gain unauthorized access to the Website or its systems; copy or collect Content or personal information using automated tools; or impersonate any person or business.

Third-Party Content, Links, and Reviews

The Website may link to or display content from other websites and services, such as maps, videos, financing companies, and patient reviews. We do not control these third parties and are not responsible for their content, accuracy, or practices. Reviews and testimonials reflect the opinions of the people who wrote them. Your use of third-party sites is at your own risk and subject to their terms.

Payment and Financing Information

Information on the Website about payment options and financing is general. Financing is provided by independent third parties on their own terms and is subject to their approval. Pricing for any procedure is personalized and provided only after a consultation.

Disclaimer of Warranties

The Website and its Content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Website will always be available, uninterrupted, or error-free, or that the Content is complete, current, or accurate.

These disclaimers apply to your use of the Website. They do not change any rights you have in connection with medical care you receive from us, which is governed by your agreements with us and applicable law.

Limitation of Liability

To the fullest extent permitted by law, RCH Plastic Surgery and its owners, physicians, employees, and service providers are not liable for any indirect, incidental, special, or consequential damages, or for lost data or profits, arising from your use of or inability to use the Website or reliance on its Content. This limitation applies to the Website only. It does not apply to, and does not limit, our responsibility for the medical care we provide to our patients.

Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute about these Terms or your use of the Website will be brought in the state or federal courts located in Smith County, Texas, and you consent to those courts' jurisdiction. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.

Entire Agreement

These Terms and our Privacy Policy are the entire agreement between you and us about your use of the Website. They do not replace any consent forms, financial agreements, or treatment agreements you sign as a patient.

Contact Us

RCH Plastic Surgery (Aesthetic Plastic Surgery of Texas, PLLC)
2140 W. Grande Blvd, Ste A, Tyler, TX 75703
Phone: (903) 251-2765
Email: info@rchplasticsurgery.com